Crux Finance



Trading Floor

Privacy Policy

Last modified: June 13, 2023

1. Information We Collect

We may collect the following categories of personal data from you:

  • Contact Information: Your name, email address, phone number, and postal address.

  • Identification Information: Passport details, identification card details, social security number, or other government-issued identification information.

  • Financial Information: Bank account details, payment card information, and transaction history.

  • Authentication Information: Usernames, passwords, and security questions and answers.

  • Usage Data: Information about your interactions with the Platform, such as log files, IP address, browser type, and pages visited.

  • Cookies and Similar Technologies: Information collected through cookies, web beacons, and similar technologies when you use the Website.

2. Use of Personal Data

We may use your personal data for the following purposes:

  • Providing Financial Services: Facilitating transactions, processing payments, and managing your accounts on the Platform.

  • Customer Support: Responding to your inquiries, providing technical assistance, and resolving issues.

  • Identity Verification: Verifying your identity and conducting necessary due diligence as required by applicable laws and regulations.

  • Compliance with Legal Obligations: Complying with applicable laws, regulations, and legal process.

3. Disclosure of Personal Data

We may disclose your personal data to the following categories of recipients:

  • Third-Party Service Providers: Sharing personal data with trusted service providers who assist us in delivering the services and operating the Platform.

  • Compliance with Laws: Disclosing personal data as required by applicable laws, regulations, or legal process, including requests from governmental authorities.

  • Business Transfers: Transferring personal data in connection with a merger, acquisition, or sale of all or a portion of our assets, subject to applicable confidentiality and data protection obligations.

  • Your Consent: Sharing personal data with third parties when you provide your explicit consent for such disclosure.

4. Data Retention

We will retain your personal data for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law. The criteria used to determine our retention periods include the nature of the personal data, the purposes for which it is collected, and legal and regulatory requirements.

5. Security

We implement reasonable security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security of your personal data.

6. Your Rights and Choices

You may have certain rights and choices regarding your personal data, including:

  • Access and Correction: Requesting access to or correction of your personal data that we hold.

  • Data Portability: Requesting a copy of your personal data in a structured, machine-readable format.

  • Consent Withdrawal: Withdrawing your consent for the processing of your personal data, where applicable.

  • Opt-Out: Opting out of receiving promotional communications from us by following the instructions provided in such communications.

  • Do Not Track: Adjusting your browser settings to disable tracking technologies.

7. Children's Privacy

The Platform is not intended for individuals under the age of 18. We do not knowingly collect personal data from children.

8. Changes to this Policy

We may update this Policy from time to time by posting a revised version on the Website. The updated Policy will be effective as of the date indicated in the revised Policy. Your continued use of the Platform after the effective date constitutes your acceptance of the updated Policy.

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